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Commitment to Impartiality and Independence

1. Purpose and legal basis

Periyodik Muayene Hizmetleri Ticaret Anonim Şirketi (hereinafter referred to as “PMH”), work equipment and carries out inspections and periodic inspection activities relating to installations in accordance with the requirements of TS EN ISO/IEC 17020, relevant legislation, the scope of its accreditation and its own management system.

Full title
Periyodik Muayene Hizmetleri Ticaret Anonim Şirketi
Type of organisation
TS EN ISO/IEC 17020 Type A Inspection Body
Accreditation number
AB-0294-M
Accreditation standard
TS EN ISO/IEC 17020:2012

Accreditation applies solely to the activities specified in PMH’s current scope of accreditation TÜRKAK document.

2. Commitment from senior management

PMH’s senior management is committed to safeguarding the impartiality of inspection activities, identifying and managing conflicts of interest, and ensuring that technical decisions are based on objective evidence. Management decisions, commercial objectives or other corporate practices must not conflict with this commitment.

It is not permitted to exert any pressure, influence, advice, threats or inducements on examination staff before, during or after an examination that could affect the outcome.

3. Impartiality and the management of conflicts of interest

PMH; continuously identifies and assesses impartiality risks arising from ownership, management, staff, contracts, customer relationships, financial relationships and connections with the elements under audit, and takes measures to reduce them to an acceptable level or eliminate them.

  • Staff with a conflict of interest shall not be assigned to the relevant examination or decision-making process.
  • Examination results are based solely on verifiable findings, measurements and applicable criteria.
  • Any threats, pressure or inducements that could affect impartiality are recorded and assessed.
  • The identified risks and the measures taken are regularly reviewed within the management system.

4. Independence of Type A organisations

PMH adheres to the principle of not entering into any relationship that would compromise its independence regarding the design, manufacture, supply, assembly, purchase, ownership, use or maintenance of the items it inspects as inspection body Type A. PMH and the personnel it appoints shall not engage in any activities that conflict with the independence and accuracy of inspection decisions.

No links shall be established between the inspection service and consultancy, sales, maintenance or implementation activities that could give rise to a conflict of interest; should such a risk arise, the relevant work shall not be accepted or documented measures ensuring impartiality shall be implemented.

5. Independence from commercial and financial pressures

Audit decisions may not be altered on the basis of the client’s size, commercial significance, service fee, volume of business, expectations of a positive or negative outcome, or any other financial interest.

The remuneration of inspection staff is not directly linked to the number of inspections carried out or to whether the results of the inspections are positive or negative. Senior management undertakes to provide the necessary staff, equipment, time and other resources to ensure impartial and competent inspections.

6. Objective assessment and equal treatment

PMH treats existing and potential customers equally. Access to the service is not subject to conditions unrelated to the scope of the examination, such as the organisation’s size, memberships or number of applications. Applicable procedures, standards, specifications and legislation are applied consistently to all customers.

Payment of the service fee or the establishment of a commercial relationship does not imply that the equipment will be deemed suitable or that a specific inspection result will be provided.

7. Privacy and data security

PMH; regards customer information, reports, records, trade secrets, technical data and information sources obtained or generated during its inspection activities as confidential. Unless the customer has given written consent or there is a legal obligation to do so, this information shall not be used for any purpose other than that for which it was intended, nor shall it be disclosed to unauthorised third parties.

  • Only authorised persons who need to access the information in the course of their duties may do so.
  • Staff and external contractors are subject to appropriate confidentiality obligations.
  • Physical and electronic records are protected against unauthorised access, loss and misuse.
  • Customer information obtained from a source other than the customer, and the identity of that source, shall be kept confidential.

8. Statutory information disclosures

Should PMH be required to disclose confidential information pursuant to a law, a court order or a request from a competent public authority, the customer shall be informed in advance of the information to be disclosed, to the extent that this is not prohibited by law. The disclosure shall be limited solely to the scope required by the legal obligation.

Any information made public by the customer or agreed by the parties to be non-confidential shall be excluded from the scope of this confidentiality undertaking.

9. Notification, review and communication

PMH staff and relevant parties may report any situation that could affect impartiality or confidentiality to management without delay. Reports are assessed, necessary corrective measures are taken, and no retaliation against the person making the report is permitted.

This commitment is reviewed and, where necessary, updated in line with changes to legislation, accreditation requirements, organisational structure or operations. Please direct any queries info@pmh.net.tr or 0543 344 58 77 you can send it to this number.

The party making the undertaking
Periyodik Muayene Hizmetleri Ticaret Anonim Şirketi Administration
Address
Oruç Reis Mah. Tekstilkent St. Site A25, Block No. 10, Flat D, Esenler / Istanbul
Date of entry into force
12 August 2026
Version
1.0

Last updated: 12 August 2026

PMH — Periodic Inspection ServicesPeriyodik Muayene Hizmetleri Ticaret Anonim Şirketi

Reliable technical inspection support for periodic inspection processes.

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Oruç Reis Mah. Tekstilkent St. Site A25, Block No. 10, Flat D, Esenler / Istanbul

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